Job Description

A reputable client in the FMCG industry is looking for a Restaurant General Manager.

Location:

Johannesburg, South Africa

Responsibilities

ROLES AND RESPONSIBILITIES:

• Achieve CHAMPS Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.
• Manage shifts in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.
• Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.
• Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.
• Implement restaurant training programmes for all staff to enable them to maximise performance and realise their career potential.
• Support and demonstrate the organisations principles acting as a role model and providing leadership as necessary.
• Manage cost controls in accordance with company policy and procedures, directing the activities of employees in meeting targets placed on controllable, maximizing sales, operating efficiency and profitability.
• Ensure that the training and development of employees is to company standards, and initiate action where necessary to ensure that all employees meet the standards of performance required.
• Achieve consistent results through team management.

Qualifications

Qualifications, Skills and Experience:

• Qualification (to be determined by the NQF level of qualification).
• English proficiency (to be determined by the NQF level of qualification).
• Numeracy proficiency (to be determined by the NQF level of qualification).
• Computer skills knowledge of windows, word, excel and e-mail.
• Business skills Managerial experience in similar industry.
• HCI SIG overall minimum score.
• Readiness checklist.
• At least three (3) years’ experience at supervisory level in a QSR environment.

Qualification:

• · (To be determined by level of qualification).
• · English proficiency:
• · To be determined by the NQF level of qualification.
• · (Assessment: proficiency evaluation / RPL).
• · Numeracy proficiency:
• · To be determined by the NQF level of qualification.
• · (Assessment: proficiency evaluation / RPL).
• · Computer skills:
• · Windows experience, word processing, spreadsheets and electronic mail.
• · Financial acumen:
• · Basic understanding of financial information.
• · Business skills:
• · Managerial experience & Points of sales experience (computerised electronic sales).