Location:

Johannesburg, South Africa

Job purpose: The facilitator is expected to identify competency and design gaps in learning materials and apply expert training methodologies in a manner that delivers results that enhance learner experience and exceed customers’ expectations. Evaluate and report on the impact of training programmes.

Primary Duties and Responsibilities:

• Ensure full knowledge and understanding of the material and content to be facilitated and the outcomes to be achieved.
• Study the facilitator guide, learner guide, formative and summative assessment requirements, hand-outs, and activities, and create PowerPoint decks prior to training.
• Ensure familiarity with the practical implementation of the training by preparing a lesson plan and doing a dry run to test the sequencing of activities and timing of modules.
• Continuously review the training calendar and prepare to deliver the interventions scheduled.
• Decide on the training methods to be used per training session and prepare accordingly.
• Continuously keep updated on the developments in course material you are required and accredited to train.
• Train course material to learners as and when required (online and face-to-face) and keep business knowledge and context relevant throughout the training.
• Provide constructive feedback to learners, which is information-specific, issue-focused and based on observations to motivate and support learners to improve their performance.
• Monitor the progress of learners and provide additional support where required.
• Handling administrative duties by maintaining accurate records and feedback effectively.
• Ability to manage employed and unemployed learners including learners living with disabilities effectively.
• Communicate effectively, and manage group dynamics and conflict to ensure a meaningful learning experience for everyone in the group.
• Ensure that learners complete all assessments and submissions to reach the outcomes of each module and they can implement their new skills back in the workplace or as entrepreneurs.
• Compile a facilitator evaluation report of classroom sessions and include analysis and interpretation of data gathered before the learning programme (target audience analysis, course evaluation sheets, and own observations).
• Provide feedback on each learner relating to the learner’s participation during the course, areas of further development, learner actions requiring completion after the course, and success indicators back in the workplace; all issues arising from the class through your monthly reporting to the L & D Project Consultant.
• Work closely and build a relationship with your allocated L & D Project Consultant.
• Submit monthly facilitator’s report to the L & D Project Consultant.
• Participate in the review committee and provide detailed, specific, and structured feedback regarding changes required to learning materials for the Content Development department.

Desired Qualifications, Skills and Experience:

• Grade 12
• Relevant qualification in OD-ETDP
• Assessor/moderator accreditation advantageous
• 2 years’ experience in the learning and development field
• People Management skills
• Knowledge of training methodologies
• Experience in multi-stakeholder management
• Computer literate (MS Office)
• Excellent Written & verbal communication skills
• Planning & Organising skills
• Sound Decision-making and Problem-solving skills
• Meticulous attention to detail
• Interpersonal skills
• Report Writing skills